For my analysis I chose to examine Factors influencing perception of quality of healthcare received: What factors affect the belief of Americans that they receive quality healthcare? Using data are from the 2012 Health Information National Trends Survey (HINTS), this project uses as the dependent variable respondent ratings on the quality of health care received in the past 12 months. Independent variables, considered to be factors in patient perceptions of receiving quality healthcare, were selected based on prior research. The independent variables selected are as follows:
In general, how would you say your health is?
In general, how much do you trust information about health or medical topics from a doctor?
In the past 12 months, how often did you feel that you could rely on your doctors, nurses, or other healthcare professionals to take care of your health care needs?
In the past 12 months, how often did your health professional give you the chance to ask all the health-related questions you had?
In the past 12 months, how often did your health professional give the attention you needed to your feelings and emotions?
In the past 12 months, how often did your health professional involve you in decisions about your health care as much as you wanted?
In the past 12 months, how often did your health professional make sure you understood the things you needed to do to take care of your health?
All variables were measured on a 5-point Likert scale, excellent, very good, good, fair and poor.
As predicted, when patients perceived that interactions with healthcare professionals were positive, patients indicated that they received quality healthcare. Patients that trusted their healthcare provider, felt their needs were being addressed, and were included in their health care planning, reported receiving quality care at higher rates. As indicated in the graphs below, the greatest disparities in perceptions of the quality of healthcare received were seen between gender and race/ethnicity groups.